deck boards
Redwood Table

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To the Facebook Page!
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Decks
"Installing a deck may be the most cost-efficient way to add square footage to your house, and of all the outdoor home improvements except painting, it may be the most reliable value. Decks average $6,304 and generally recoup 104% of their value. That may not sound terribly impressive, but other touted outdoor improvements fare much worse."
--SmartMoney.com
   June 2004

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"There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who consider price only are this man's lawful prey." -John Ruskin

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For the purposes of clarifying any "Deal" or coupon:
A "Deck" or "New Deck Installation" is defined by anything that is over 200 sf. and includes stairs and railing. Anything less may be defined as a Porch, Platform, Stoop or landing. Furthermore, sf. rates are higher for smaller items to cover set up costs; standard volume discounts on sf. rates apply to larger structures on top of any "Deals" or coupons.

 

 

 



 

Before you sign a Contract with us:

 

Please, PLEASE do your homework.

 

Our contracts are one (1) sheet of paper with words on the front AND back. I have taken great measures to ensure that it doesn't end up to be seven pages long. While struggling to be concise, our contracts are very informative and cover darn near everything they need to cover to protect you (and sometimes me). For anything seemingly left out, there is a line that mentions that every piece of content on this website AND in any email I send to you about your project are to be considered binding parts of the contract. That way, if I forget to build something you wanted or add a certain feature to something, you are protected by the emails where we discussed it and agreed upon it in writing. It's on ME then.

 

Now.... There are certain things that are the same on every project; like the nails we use. I do mention this in the contracts, but many people don't really read the contract. To know what nails we use or how we feel about screws, it is up to you to read the contract, but also to read the information on THIS website.

 

We've also had another problem: People are finding us on Angie's List, reading our reviews (or worse - just looking at our flawless grade of A and the fact that we've won awards) and have decided to hire us on that criteria alone. And then.... then they are confused about what we are building because they have never actually SEEN our work. Sure, they received a to-scale Plan showing an aerial view of what their project would look like, but many people don't understand plan drawings (even though we make them much simpler to understand than an architect would) not to mention that a good old fashioned real world look at our work in person or in a picture is better than all of the plans & descriptions in the world.

You know what they say: A Picture is Worth a Thousand Words.

 

Over the years, when phone calls or email questions would come in about how we do things or what materials we use I would spend heinous amounts of time talking or writing back to the people to answer their questions. And I still do this because I just can't be rude. But most times the answers were on the website or in the contract they just signed. I do like to make everyone feel comfortable and like they are getting "Custom" attention from me. But, that takes time - and time is money. For the entire 18 years of this business, it has been my family (wife & 3 kids) who have suffered and missed out on things as the time has accumulated that I have spent in the evenings explaining to people things that are already answered herein. And to be a month into a project only to discover that your customer has NEVER looked at any of the thousands of FREE pictures of your work and they suddenly have concerns about how it will all turn out is a feeling I wouldn't wish on anyone.

If you want to see your contractor vomit, do this to him!

 

So please, PLEASE, read the information on this website, look at the pictures, and even go visit our facebook page before you hire us. We literally have not had an unhappy customer the entire time we've been in business; even the ones that didn't read the contract or website at first. But why would any of us want to go through that moment of terror with chest pains strangling us when we can all be informed up front?

 

 

~~~~ If you want to read more about these types of rantings click here ~~~~
(not sure anyone would want to read MORE)



Important News & Updates. Please Read!

 

Members - Click Here!
MUST READ for Angie's List Members!

 

Before you sign a Contract!

Must Read!

 

Spring 2013 :   BEWARE! Scam Alerts....

- Don't ever say you weren't warned!

 

 

Spring 2012 :   Pricing Information....

"The Bitterness of Low Quality Remains
Long After the Sweetness of Low Price
is Forgotten!..."

 

 

Spring 2009 :   Apples to Apples in a Bad Economy....

...It could be a mistake not to read this.

 

 

Update: 2012

Arkansas Code § 17-25-501 thru 17-25-515. Act 1208 of 2011 Summary:

ANYONE performing work at a Residence, when the project is $2,000 or more, labor & material,

IS required to have a license from the Contractors Licensing Board

starting January 1, 2012!

 

In most cases this does not apply to the Homeowners doing work themselves.

But if you hire someone to build your deck that does NOT have a license,

you may be breaking the law and will have very limited recourse in the event of a dispute.

If they don't have a REAL license, DON'T HIRE THEM!

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